Program/Business Analyst

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AMSG is seeking a Program/Business Analyst with Federal Agency project management experience, as well as experience gained performing internal assessments and developing management controls.

Location: Washington, DC
Education: Bachelor’s Degree in Business, Management, or related field
Years of Experience: Minimum 6 years of related experience
Clearance: Secret/OPM Public Trust clearance required
Job Type: Full Time

General Description: Participates as an integral member of an agile 3-person team that provides day-to-day program and project management, business case analysis support to the FTC’s Administrative Services Office (ASO), as well as other special projects in direct support of ASO’s senior management officials (the FTC ASO is responsible for Administrative, Facilities and Logistics support of the FTC). This position requires the applicant to possess experience supporting process improvement analysis in the federal government community. The applicant must also demonstrate practical experience supporting senior government leaders in an onsite support role, and the ability to assist in the development of internal policies and procedures to help enhance FTC ASO Operations. This position supports FTC ASO in management of short-term projects (Schedule and Cost management) and with the design, development, and implementation of business processes within the organization, and the processes for which the organization is responsible, using the Lean Management and/or the Six Sigma framework.

Specific job responsibilities may include, but are not limited to:

  • Provide program and project management support to the Federal Trade Commission Administrative Services Office (ASO)
  • Assist program officials with the development of new projects to address business processes, diagnosis of current problems, and redesign, reconstruct, and monitor processes to make sure they are effective, this support includes schedule development and monitoring using MS Project
  • Assist the client with the continuous update and improvement of business processes per policy or organizational changes, and also assist in the implementation of new technologies within the ASO to create an automated and efficient program environment
  • Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements
  • Develops and authors methods and procedures/job aides, processes and other formalized technical documents based on business requirements
  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities
  • Diagrams and evaluates existing processes
  • Measures performance and accuracy against process requirements
  • Research, identify, and recommend resources required for task execution and completion
  • Provide briefings and training, as required
  • Assist in the development of internal policies, procedures, and instructions which guide organizational performance and accountability measures

Required Qualifications:

  • Experience performing process analysis and improvement initiatives for the Federal Government
  • Knowledge of Government operations and policies, plans, briefings, reports, decision papers, and instructions development
  • Experience using the Lean Management and/or Six Sigma framework for process improvement
  • Ability to manage a diverse group of stakeholders to accomplish mission goals
  • Strong interpersonal and communication skills
  • Demonstrated experience managing projects to create timely, high quality deliverables
  • Ability to work in fast-paced environment, multi-task, and prioritize requirements
  • Ability to develop executive level briefings, and make compelling recommendations approved at the senior level in the FTC

Desired Qualifications: 

  • Lean Six Sigma Certification or extensive working knowledge of Lean Six Sigma framework  
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