​Knowledge Management

AMSG understands that Knowledge Management is not just about collecting content, it’s about connecting people to the content in a form that’s useful and at the right time to make more informed decisions. AMSG’s disciplined KM method promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers heads. It’s no longer acceptable to simply organize information with a goal of answering “who knows what about what?” Today’s KM must be a formally designed set of processes and technologies for creating, organizing and transferring knowledge – both tacit and explicit. Our approach involves:​


  • Technical and non-technical solutions
  • Proven KM expertise by personnel trained in all aspects of the KM discipline
  • A focus on People, Process, Technology and Learning
  • Use of Microsoft SharePoint, InfoPath and other Microsoft applications for knowledge collaboration
  • Appropriate blending of Process Improvement, Performance Management, Content Management, Data Management, and Governance to achieve measurable results in a timely fashion